TERMS AND CONDITIONS OF USE
- Use of the website
Before you visit and use our web pages make sure that you have read the terms and conditions that apply to the content of our website. The use of our website means that you have read and unconditionally consented to the terms and conditions for the use of this web site.
The use of this website should be done according to the law and the terms and conditions presented herein, and should not compromise the operation of the website and the services provided through the website, or the intellectual property of the company.
- Liability
We will take every possible measure to ensure that our website will operate rightly, but we cannot guarantee that its services and the servers that host it, will not be interrupted, that will be error free and free from viruses and other elements of similar kind. Except if mentioned otherwise elsewhere, we bear no responsibility for any direct, indirect, random, coincidental and consequential damages caused by the use of this site.
- Intellectual Property
The content of this website, which includes all web site’s files, is intellectual property, registered names and trademarks of the company “V. & V. Hatzimike S.A.” and are protected according to Greek law. This content is intended only for personal use. It is forbidden to change the content of this website, to copy, to reproduce, distribute or display same in public in any way.
- Security
We aim at the application of best practice related to Internet procedures and we act according to the laws that apply. Our website is hosted in secure web server and is certified with the security digital seal SSL (Secure Site Seal) which ensures our website’s electronic transactions and communication.
The company does not collect information concerning credit cards. In order to complete your booking procedure, you are securely directed to a secure environment of banking transactions.
- Modifications of the current policy
The company reserves the right to modify the current Terms and Conditions (including the privacy policy) at any time. Any new version applies from the date of its announcement through our website. Use of the website after that date means that you accept the terms included in that version.
- Applicable Law- Jurisdiction
The Greek Law governs the terms and conditions for the use of this website. Any dispute concerning the use of this website is settled at the courts of the company’s headquarters.
PrivacyPolicy
Personal Information: “CAP D’ OR” Policy
We acknowledge the fact that the issue of personal information is important and we will mention below the company’s policy regarding personal information gathered when you use our web site. The same policy applies also for personal information gathered through other means apart from the electronic ones.
Please read carefully the paragraphs below before you reveal any personal information.
It should be noted that the company’s policy differs regarding the management of personal information provided by you and used for cooperators/ service providers of your choice, for services that are related to your reservation, such as banks, airline companies, car rental companies, etc.
- Collection and Use of Personal Information
In each case you chose to reveal personal information to us, you have to know the following:
Personal information that we may collect are the name, contact information (telephone number, address, email address, etc), preferred communication type, identity card/ passport number, company’s name (for corporate reservations), title, address of occupation, member code, preferred way of travel and transportation, date and hour of arrival, date and hour of departure, preferences in rooms and services, information concerning previous reservations, information concerning the persons traveling with you (such as the age of your children, etc) and in case of car rental the age of the driver, etc.
If you chose to become a member of the “CAP D’ OR CLUB” you will receive information (Newsletter) from us about special packages and offers. In this case, we will ask you to choose username and password for the period during which you are subscribed to the service. Anytime you wish to terminate your subscription, you can do so by clicking at the relevant field situated at the bottom of your Newsletter.
The personal information that we gather are used for the provision and improvement of the services required, such as reservations, membership etc, and also in order to keep you informed on new services and special offers. Our goal is to program and deliver the level of hospitality that you expect from us.
In case the service you require is provided from a service provider cooperator, the company will take measures to ensure that the personal information disclosed will be used in the same manner as described herein. Examples of such services would be your participation to an excursion, cruise or seminar. In such cases, some of your personal information is required by the organizers of the relevant activities.
Because service providers are used in areas such as credit cards billing, reservations management, website management, which includes reservations in various activities, communication of promotional material through electronic or non electronic correspondence, the company will share some of your personal information with other service providers on a need to know basis and in order to provide the services required.
Furthermore, the company may provide personal information in order:
(a) to respond to the authorities,
(b) to conform to the law and/ or other legal procedures,
(c) to protect its rights, privacy, security or property, those of its guests, employees or those of the public,
(d) to find available solutions or to diminish possible damages,
(e) to deal with emergencies
(f) to impose the terms of use of this website.
As we develop, we may need to sell, buy, reorganize, restructure or merge departments, areas of activity or assets. In such cases, gathered information, which may include personal or non- personal information, may need to be transferred to one or more service provider cooperators.
- Sensitive Personal Information
As “Sensitive Personal Information” are considered information concerning the racial or national origin, the political, religious or philosophical beliefs, the health or love life, the trade union participation, information related to criminal record, etc. We don’t collect sensitive personal information, unless provided by you, with your own initiative, such as information related to your health, which can help us to provide you with better accommodation, attendance, comfort and safety.
- Personal Information from children under 18 years old.
We don’t aim at the collection of personal information from children under 18 years old. Please discourage your children from revealing personal information without your prior consent.
- Non- Personal Information
The company may use or communicate information of non-personal nature for any reason, given the fact that such information does not identify you personally (e.g. for statistical purposes).
- Links to other Websites
In our website you may come across links to other websites. The company bears no responsibility for information gathered, held, used, communicated or shared from third parties. Please pay attention to the terms of use and privacy policies applied in each third party’s site before you reveal personal information.
- Protection of Personal Information
For the protection of personal information, we take every measure applicable for accurate and updated keeping, and to ensure against any alteration, destruction, communication or unauthorized access. For this purpose, we advise you not to reveal personal information (such as credit card numbers) during your electronic communication with us, before you enter the appropriate section for electronic transactions in a secure environment.
- Information and objection
According to legislation concerning personal information (law 2472/1997), you are entitled to be informed about your personal information in our database, you may ask us to revise or to remove such information from our database.
Terms of Use